Privacy Policy
How ZEAL collects, uses, and protects your personal information — including California (CCPA) privacy rights and opt-out instructions.
Effective date: August 11, 20261 Who We Are
This Privacy Policy explains how Zealpetfood (“ZEAL”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards information when you visit guide.zealpetfood.com (the “Site”) or interact with our content. If you have any questions, contact us at shop@zealpetfood.com.
2 Information We Collect
We collect information in two ways:
a. Information you provide voluntarily
- Contact details you submit through forms (e.g., email address, name).
- Communications you send us directly.
- Any other information you choose to provide.
b. Information collected automatically
- Device and usage data (IP address, browser type, pages viewed, referring URLs).
- Cookies and similar technologies (see our Cookie Policy).
- Aggregated analytics data via tools such as Google Analytics.
3 How We Use Your Information
- To operate, maintain, and improve the Site and our content.
- To respond to your inquiries and provide requested information.
- To understand how visitors use the Site and measure content performance.
- To comply with legal obligations and enforce our terms.
4 How We Share Information
We do not sell your personal information for money. We may share information with service providers who help us operate the Site (e.g., hosting, analytics, email delivery) under contractual confidentiality. We may also disclose information when required by law or to protect our rights and users.
5 Your Privacy Rights
Depending on where you live, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise these rights, email shop@zealpetfood.com or write to 2400 E FRANCIS ST, ONTARIO, CA 91761-7728. We will verify your request and respond within the timeframe required by applicable law.
6 California Residents (CCPA / CPRA)
Under the California Consumer Privacy Act, as amended by the CPRA, California residents have the right to know what personal information we collect, the right to access and delete it, the right to correct it, and the right to opt out of the “sale” or “sharing” of personal information. We honor opt-out preference signals such as the Global Privacy Control (GPC).
7 Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact shop@zealpetfood.com and we will delete it.
8 Data Retention and Security
We retain personal information only as long as necessary for the purposes described here, and we use reasonable administrative, technical, and physical safeguards to protect it. No method of transmission or storage is 100% secure.
9 International Visitors
The Site is operated from 2400 E FRANCIS ST, ONTARIO, CA 91761-7728. If you access it from outside that jurisdiction, your information may be transferred to and processed where our servers are located, subject to this Policy.
10 Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by the “Effective date” above, and your continued use of the Site constitutes acceptance of the revised Policy.
11 Contact Us
Questions or requests regarding this Policy can be sent to shop@zealpetfood.com or 2400 E FRANCIS ST, ONTARIO, CA 91761-7728.